Laws of Communication
Today, I came across a great set of laws on communication, called Wiio's laws. Its first and most perfect law is, " Communication usually fails, except by accident." That pretty much says it all right there.
Law number 2, "If a message can be interpreted in several ways, it will be interpreted in a manner that maximizes the damage," most often rears its ugly head in email.
I don't think I can express how often that's happened to me without using language that sounds like hyperbole. My first real job had me misstep in that fashion so many times, that in my next job, I was recognized as an expert in writing non-offensive emails. Even after a year and a half of doing that, I'm sure I can still let slip something that will piss someone off.
Heck, it's a law.
Posted by Mr. Eff on 06/11/2007 || link
